Privacy Policy — Boost eLearning

Last updated: 2026.

1. Who We Are

Boost eLearning (“Boost eLearning,” “we,” “our,” or “us”) is a B2B IT certification training company offering online, live-virtual, and on-site instructor-led courses to enterprise teams and individual learners worldwide. Our registered contact for privacy matters is [email protected].

2. Information We Collect

We collect personal information in the following ways:

2.1 Lead-Generation and Contact Forms

When you request a quote, contact our sales team, or download a resource, we collect:

Full name
Work email address
Organization or company name
Job title or role
Phone number (optional)
Any message or inquiry you submit

2.2 Newsletter Subscription

When you subscribe to our newsletter, we collect your email address and, if provided, your first name for personalization.

2.3 Account and LMS Data

When you or your organization creates a learner account or is provisioned access through our Learning Management System (LMS), we collect account credentials (username, hashed password), course enrollment and progress data, assessment scores and certification records, and LMS usage activity.

2.4 Server Logs and Technical Data

Our servers automatically record standard log data including IP addresses, browser type and version, operating system, referring URLs, pages visited, and timestamps. This data is used for security monitoring, performance analysis, and debugging.

2.5 Cookies and Analytics

We use cookies and similar tracking technologies. Google Analytics is used to understand aggregate site usage. HubSpot CRM is used to manage lead and customer interactions. For full details, see our Cookie Policy.

3. How We Use Your Information

We use the personal data we collect to:

Respond to inquiries, quotes, and support requests
Provision and deliver training courses and LMS access
Issue certificates of completion and track continuing education credits
Send transactional emails (enrollment confirmations, course reminders, certificate delivery)
Send marketing communications, including our newsletter, where you have consented or where a legitimate interest applies
Manage our CRM records and sales pipeline in HubSpot
Analyze usage patterns to improve our website, course catalog, and services
Comply with legal obligations and enforce our Terms of Service
Protect against fraud, abuse, and security threats

4. Legal Bases for Processing (GDPR)

For individuals in the European Economic Area (EEA) or United Kingdom, we process personal data under the following legal bases:

Contract performance: processing necessary to deliver the services you or your employer have purchased
Legitimate interests: responding to inquiries, improving our services, and direct marketing to existing customers and warm leads
Consent: newsletter subscriptions and non-essential cookies, which you may withdraw at any time
Legal obligation: compliance with tax, accounting, and regulatory requirements

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share data only as follows:

Service providers: cloud infrastructure providers, payment processors, email delivery services, and LMS platform vendors who process data on our behalf under data processing agreements
CRM: HubSpot, Inc., used to manage customer relationships and marketing workflows
Analytics: Google Analytics (Google LLC), used to aggregate and analyze website traffic. We have enabled IP anonymization.
Affiliate and partner programs: Boost eLearning does not operate affiliate programs that involve sharing personal data with third parties for commission tracking.
Legal requirements: when required by law, regulation, court order, or to protect the rights, property, or safety of Boost eLearning, our customers, or the public
Business transfers: in connection with a merger, acquisition, or sale of all or substantially all of our assets, subject to standard confidentiality protections

6. Your Rights Under GDPR

If you are located in the EEA or United Kingdom, you have the following rights regarding your personal data:

Access: request a copy of the personal data we hold about you
Rectification: request correction of inaccurate or incomplete data
Erasure: request deletion of your data where we no longer have a lawful basis to retain it
Restriction: request that we limit processing of your data in certain circumstances
Portability: receive your data in a structured, machine-readable format
Objection: object to processing based on legitimate interests or for direct marketing
Withdrawal of consent: where processing is based on consent, you may withdraw at any time without affecting the lawfulness of prior processing

To exercise any of these rights, email [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.

7. Your Rights Under CCPA / CPRA (California Residents)

California residents have the right to: know what personal information is collected and how it is used; request deletion of personal information; opt out of the “sale” or “sharing” of personal information (we do not sell or share personal information as defined under CCPA/CPRA); correct inaccurate personal information; and limit the use of sensitive personal information. To submit a request, email [email protected] with the subject line “California Privacy Request.” We will not discriminate against you for exercising these rights.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting obligations. Specifically:

Lead and contact form data: retained for up to 3 years from last interaction, or until you request deletion
Customer and LMS account data: retained for the duration of the customer relationship plus 5 years for contractual and regulatory compliance
Newsletter subscription data: retained until you unsubscribe
Server logs: retained for up to 12 months for security purposes
Financial transaction records: retained for 7 years as required by law

9. Data Processing Agreements for Enterprise

Enterprise customers who require a Data Processing Agreement (DPA) for GDPR compliance or other contractual purposes may request one by contacting [email protected]. Our DPA incorporates standard contractual clauses where required for international transfers.

10. International Data Transfers

Boost eLearning is headquartered in the United States. If you are accessing our services from outside the United States, your personal data may be transferred to and processed in the United States and other countries. For transfers from the EEA or UK, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or other appropriate transfer mechanisms, to ensure your data receives adequate protection. See our Security & Data Practices page for details on how we protect data in transit and at rest.

11. Children’s Privacy

Boost eLearning’s services are directed exclusively to business professionals and organizations. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have inadvertently collected such information, we will delete it promptly. Contact [email protected] if you believe a minor has submitted data to us.

12. Cookies and Tracking Technologies

For a detailed breakdown of the cookies we use, their purposes, and how to manage them, please review our Cookie Policy.

13. Security

We implement technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. For details, see our Security & Data Practices page.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered customers of material changes via email and update the “Last updated” date at the top of this page. Continued use of our services after the effective date constitutes acceptance of the updated policy.

15. Contact Us

For any privacy-related questions, requests, or concerns, please contact us at:
Email: [email protected]
Mailing address: Boost eLearning, Attn: Privacy Team, [Address on File]