Microsoft 365 Administrator (MS-102) Online Training & Certification Prep
Master Microsoft 365 tenant management, identity governance, security, and compliance to earn the Microsoft 365 Certified: Administrator Expert designation. Hands-on Live Labs let you administer real Microsoft 365 tenants without risk to production environments.
Course Overview
The Microsoft 365 Administrator (MS-102) course prepares IT professionals to plan, deploy, and manage a Microsoft 365 enterprise tenant. Delivered by Microsoft Certified Partner instructors, the curriculum spans the full administrative surface of Microsoft 365: user and group lifecycle, hybrid identity with Microsoft Entra ID (formerly Azure AD), security baselines, compliance policies, and the Microsoft 365 Defender suite.
Unlike vendor slide decks, every concept in this course is reinforced through Live Labs — provisioned Microsoft 365 tenants where you configure Conditional Access policies, manage Exchange Online mailflows, deploy Microsoft Intune device compliance profiles, and investigate alerts in Microsoft Purview. You build the muscle memory that multiple-choice questions test for.
The course is structured around the four measured skill domains of the MS-102 exam: deploying and managing a Microsoft 365 tenant, implementing and managing identity and access in Microsoft Entra ID, managing security and threats using Microsoft 365 Defender, and managing compliance using Microsoft Purview. Our Certified Partner instructors map every module to exam objectives so there are no gaps in your preparation.
Enrollment includes three learning modalities — self-paced video, live instructor-led sessions, and on-demand practice labs — so you can study around shift work or project deadlines. The Pass Guarantee backs your investment: if you sit the MS-102 exam and do not pass on your first attempt, Boost eLearning provides a complimentary re-sit preparation pathway at no additional cost.
Prerequisites: candidates should hold the Microsoft 365 Certified: Endpoint Administrator Associate or equivalent operational experience administering Microsoft 365 services, and should be comfortable with PowerShell and Microsoft Entra ID concepts at an intermediate level.
What You'll Learn
- Deploy and configure a Microsoft 365 tenant including domain, subscription, and licensing management
- Manage users, groups, and external identities using the Microsoft 365 admin center and Microsoft Entra ID
- Implement and troubleshoot hybrid identity with Microsoft Entra Connect Sync and cloud sync
- Configure Conditional Access policies, MFA, and Privileged Identity Management (PIM) in Microsoft Entra ID
- Administer Exchange Online including mail flow rules, connectors, and anti-spam/anti-phishing policies
- Manage Microsoft Teams telephony, meeting policies, and governance settings
- Deploy and manage Microsoft Intune for device compliance, configuration profiles, and app protection policies
- Configure Microsoft 365 Defender policies for endpoint, identity, email, and cloud-app protection
- Implement Microsoft Purview information protection labels, DLP policies, and retention policies
- Monitor Microsoft 365 service health, run audit log reports, and respond to compliance alerts
- Manage SharePoint Online and OneDrive sharing policies and storage limits
- Use PowerShell (Microsoft Graph PowerShell SDK and Exchange Online Management module) for bulk administration
Who This Course Is For
- Microsoft 365 Administrators preparing for the MS-102 exam
- Systems administrators transitioning from on-premises Active Directory to cloud or hybrid Microsoft 365
- IT professionals seeking the Microsoft 365 Certified: Administrator Expert credential
- Help desk engineers ready to move into a Microsoft 365 senior administration role
- Cloud architects who need deep operational familiarity with Microsoft 365 security and compliance tools
- Managed service provider (MSP) engineers supporting Microsoft 365 tenants
Course Outline
- Tenant provisioning, regions, and subscription management
- Custom domain configuration and DNS record verification
- Microsoft 365 license plans and assignment strategies
- Microsoft 365 admin center navigation and delegated administration roles
- User creation, bulk operations, and guest access
- Microsoft 365 groups, distribution lists, and dynamic groups
- Administrative units for scoped management
- Self-service password reset (SSPR) configuration
- Microsoft Entra Connect Sync architecture and installation
- Password hash sync, pass-through authentication, and federation
- Microsoft Entra Cloud Sync for multi-forest environments
- Entra ID Application Proxy for on-premises app publishing
- Privileged Identity Management (PIM) and access reviews
- Conditional Access policies: conditions, controls, and named locations
- Multi-factor authentication deployment and authentication methods policy
- Microsoft Entra ID Protection: risk policies and risky sign-in remediation
- Entra ID Governance: entitlement management and lifecycle workflows
- Exchange Online mailbox types and migration options
- Mail flow rules, connectors, and accepted/remote domains
- Microsoft Defender for Office 365 anti-phishing and Safe Links/Attachments
- Exchange Online Protection (EOP) policy configuration
- Shared mailboxes, resource mailboxes, and distribution group management
- Teams policies: messaging, meeting, and calling policies
- Teams governance: expiration, naming policy, and sensitivity labels
- SharePoint Online site collection administration and hub sites
- OneDrive for Business storage, sync, and sharing controls
- Intune device enrollment: Windows Autopilot, iOS/Android, and BYOD
- Device compliance policies and Conditional Access integration
- Configuration profiles and endpoint security baselines
- App deployment and Mobile Application Management (MAM) without enrollment
- Microsoft 365 Defender portal: incidents, alerts, and advanced hunting
- Microsoft Defender for Identity sensor deployment and detections
- Microsoft Defender for Cloud Apps: app discovery and session policies
- Attack simulation training in Microsoft Defender for Office 365
- Secure Score review and improvement actions
- Sensitivity labels and label policies across Microsoft 365 apps
- Data Loss Prevention (DLP) policies for Exchange, SharePoint, Teams, and endpoints
- Retention policies and retention labels in Microsoft Purview
- Microsoft Purview eDiscovery (Standard and Premium) and content search
- Compliance Manager assessments and improvement actions
- Audit log search and alert policies
About the Certification Exam
- Exam code
- MS-102
- Length
- 120 minutes
- Questions
- 40u201360 questions (multiple choice, case studies, drag-and-drop)
- Passing score
- 700 out of 1000
- Exam cost
- ~$165 USD
- Where
- Pearson VUE u2014 online proctored or at a test center
The certification exam fee is paid separately to the testing provider and is not included in the course price unless stated otherwise.
Live Labs Included
Hands-on practice on real environments
This course includes Live Labs — direct access to real hardware and cloud environments so you build the skills the exam actually tests.
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Pass Guarantee Included
Complete this course and if you don't pass the certification exam on your first attempt, we'll refund your course fee or give you a free retake — your choice.